Category: General Questions

The power supply provided with ToneDexter has a universal input which means it will run off north American mains power, as well as international mains power which varies from country to country. For international sales, 4 power socket adaptors are included for US, UK and other international standards. For North American sales, the power supply can be used internationally with a suitable external pin adapter.

ToneDexter II ships with a 12V power supply rated either 700mA (8.4W) in the US or Canada, or 1A (12W) for Europe.
ToneDexter requires more peak power to start up than continuous power to run. Power supplies are rated differently, some conservatively, some optimistically. Some have more peak starting power available than others. To account for the extra current needed during startup, the minimum recommended power supply ratings are shown in the table below. Some supplies with lower ratings
may work.
Units with serial numbers  ASxxxxxx0001 to ASxxxxxx1000 require 6.6W continuous.

Output Voltage Minimum
Recommended
Current Rating
Power
9V 900mA 8.1 W
12V 675mA 8.1 W
15V 540mA 8.1 W

Units with serial numbers ASxxxxxx1001 and higher require 4.5W continuous.

Output Voltage Minimum
Recommended
Current Rating
Power
9V 670mA 6.0 W
12V 500mA 6.0 W
15V 400mA 6.0 W

If you are experiencing issues like the screen going white, the unit continuously resetting at startup, or working some of the time but not at other times, it is most likely because the power supply you are using is underpowered. The good news is that most pedal board power supplies have multiple floating outputs, and you can usually get enough power by using a current doubling (parallel) daisy-chain cable connecting two outputs (with the same rating) together to feed ToneDexter II daisy chain pedal power cable. A daisy chain cable will keep the voltage the same as each individual output, but double the available current, and thus double the available power.

Recommended pedal board power supplies

  • Voodoo Lab Pedal Power Digital or Mondo – requires daisy chaining two outputs together
  • Strymon Ojai or Zuma – requires paralleling two outputs together
  • CIOKS DC7 – requires paralleling two outputs together
  • Truetone 1 Spot Pro CS6, CS7, or CS12 – requires daisy chaining both 9V 500mA outputs together
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