ToneDexter II Support
ToneDexter II FAQs
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ToneDexter II FAQs
Frequently Asked Questions
General Questions (8)
Yes. ToneDexter II makes a great general purpose preamp, with extensive EQ and routing options, even if you don’t create a WaveMap. You might want to consider loading a 3rd party IR for speaker cabinet simulation. This is often just the ticket to create a very satisfying electric amp sound.
Note that there is no saturation, distortion, or overdrive available with this scenario. These can of course be added to the FX Loop, but they will appear after the cabinet simulation IR, and that will not give the desired effect in most cases.
Yes. Since this category of instrument, by definition, does not have a sound of its own, you can’t create a WaveMap with it. However, you can use WaveMaps created on other full-bodied acoustic instruments. Most likely you’ll need to make EQ adjustments to compensate for differences in the pickups, but that is easy and straightforward. Once you have the sound to your liking, the parameters adjustments will automatically remain with the WaveMap.
Alternately you can bake this altered WaveMap into a new WaveMap which incorporates any EQ, Feedback, and Spaciousness adjustments into a new underlying IR, and resets all the adjustment parameters to zero. The advantage of this approach is that you can now adjust the parameters based on the venue and sound system, knowing that the adjustments used to correct for the difference in pickups are disentangled and now baked in.
Yes. You can easily incorporate a performance looper into the FX loop. See the user guide for suggestions on how best to accomplish this.
If you are want the looper just to audition your sound while you make adjustments, that feature is now built in to ToneDexter starting with V2.7 software. You don’t need an external looper if this is your intended application. See the user guide for instructions.
Yes. A MIDI controller can be used to select WaveMap presets.
You’ll need to select MIDI on the rear panel control select switch. You’ll need a Type A MIDI to TRS cable wired as follows: DIN pin 5 (sink) to TIP, pin 4 (source) to RING, and pin 2 to GND (sleeve).
There is detailed information in the user guide for configuring the MIDI setup for specific Program Change and Control Change commands.
Yes. ToneDexter II has extensive dual source routing options. This can be a second pickup or an internal or external mic, connected to the RING connection and using the Aux Input. There is switchable 9V bias available.
In addition, you can plug an external mic into the Mic In XLR jack and use that as a second source to be mixed into the main pickup.
In all cases, the main pickup can have the trained WaveMap IR or not, and a 4-band EQ. The second source can have its own 4-band EQ. The mix proportion can be adjusted as desired, and all these parameters are saved with the WaveMap preset.
The power supply provided with ToneDexter has a universal input which means it will run off north American mains power, as well as international mains power which varies from country to country. For international sales, 4 power socket adaptors are included for US, UK and other international standards. For North American sales, the power supply can be used internationally with a suitable external pin adapter.
ToneDexter II ships with a 12V power supply rated either 700mA (8.4W) in the US or Canada, or 1A (12W) for Europe.
ToneDexter requires more peak power to start up than continuous power to run. Power supplies are rated differently, some conservatively, some optimistically. Some have more peak starting power available than others. To account for the extra current needed during startup, the minimum recommended power supply ratings are shown in the table below. Some supplies with lower ratings may work.
Units with serial numbers ASxxxxxx0001 to ASxxxxxx1000 require 6.6W continuous.
Output Voltage | Minimum Recommended Current Rating |
Power |
9V | 900mA | 8.1 W |
12V | 675mA | 8.1 W |
15V | 540mA | 8.1 W |
Units with serial numbers ASxxxxxx1001 and higher require 4.5W continuous.
Output Voltage | Minimum Recommended Current Rating |
Power |
9V | 670mA | 6.0 W |
12V | 500mA | 6.0 W |
15V | 400mA | 6.0 W |
If you are experiencing issues like the screen going white, the unit continuously resetting at startup, or working some of the time but not at other times, it is most likely because the power supply you are using is underpowered. The good news is that most pedal board power supplies have multiple floating outputs, and you can usually get enough power by using a current doubling (parallel) daisy-chain cable connecting two outputs (with the same rating) together to feed ToneDexter II daisy chain pedal power cable. A daisy chain cable will keep the voltage the same as each individual output, but double the available current, and thus double the available power.
Recommended pedal board power supplies
- Voodoo Lab Pedal Power Digital or Mondo – requires daisy chaining two outputs together
- Strymon Ojai or Zuma – requires paralleling two outputs together
- CIOKS DC7 – requires paralleling two outputs together
- Truetone 1 Spot Pro CS6, CS7, or CS12 – requires daisy chaining both 9V 500mA outputs together
Recommended standalone power supplies
This will work with all ToneDexter II as well as the original ToneDexter:
Truetone 1 SPOT Slim 9V DC Adapter
The original ToneDexter uses spring actuators to press down on a tactile contact switches mounted to the circuit board. We used the best quality switches we could find, but the contacts still wear out eventually. If you have this issue, contact support for repair options.
On ToneDexter II, the spring actuators are the same, but now they interrupt an infrared light beam which tells the software that the footswitch was depressed. Because there is no physical contact, the sensors will never wear out and hence your footswitches will last longer than you.
Some of our customers have had success with these case options.